Refund Policy
30-Day Refund Policy
At Qorina Home Decor, customer satisfaction is our priority. If you’re not completely satisfied with your purchase, you have 30 days from the date of receipt to request a refund. Please ensure you have proof of purchase when requesting a refund. Full refunds are only granted within 30 days of receiving your order, provided the product remains undamaged. It is essential to adhere to this timeframe, as we cannot issue full refunds for products that are damaged or past the 30-day window.
Due to the high costs associated with returning products to our suppliers, we are unable to accept returns. Instead, we offer a full refund for any purchased item.
To request a refund, please use the contact feature. If you have any questions or need assistance, don’t hesitate to reach out.
We appreciate your understanding and are here to help with any concerns you may have.
No-Return Policy
Due to the high costs of returning products to our suppliers, we do not accept returns. Instead, we offer a full refund for eligible items.
If you need a refund, please contact us with your request, and we will process it as quickly as possible.
Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective or damaged. This will allow us to evaluate the issue and resolve it promptly. We kindly ask that you include a high-quality image or video as evidence.
Refunds
We will notify you once we’ve inspected your product, and let you know if the refund was approved. Once approved, you’ll be automatically refunded on your original payment method within 10 days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 days have passed since we’ve approved your return, please contact us using the contact feature.